ChatFix

Privacy Policy

ChatFix • SkyNet Computer
← View App Details
Effective Date: October 27, 2026
Package Name: com.snc.chatfix
Support Contact: [email protected]

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<div class="header"><h1>Privacy Policy</h1><p>ChatFix &ndash; Deleted Message Recovery, Chat Locker &amp; Media Cleaner</p><p><strong>Last updated:</strong> November 3, 2026</p></div>

<div class="privacy-highlight">

<strong>Privacy Commitment:</strong> ChatFix does not have user accounts and does not upload your WhatsApp messages, media, scanned images, phone numbers or PIN to any server. Recovered messages, saved scans and settings stay on your device. The app uses Google services (AdMob, Firebase Analytics, Firebase Crashlytics and Firebase Remote Config) for advertising, usage statistics and crash reports.

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<h2>1. Introduction</h2>

<p>ChatFix ("the App") is an Android application developed by <strong>Sky Net Computer / SkyHiTech</strong> ("we", "us", "our"). This Privacy Policy explains what information the App uses, why, and what choices you have. By installing or using the App you agree to this policy. If you do not agree, please do not use the App.</p>

<p>ChatFix is an independent app. It is <strong>not affiliated with, endorsed by or sponsored by WhatsApp LLC or Meta</strong>. The name "WhatsApp" is used only to describe compatibility.</p>


<h2>2. Features of the App</h2>

<ul>

<li><strong>Deleted message recovery:</strong> detects WhatsApp / WhatsApp Business notifications and keeps a local copy so that messages later deleted by the sender can still be read inside ChatFix.</li>

<li><strong>Media recovery and Cleaner:</strong> lets you view, save and delete media files from folders you choose.</li>

<li><strong>Chat Locker:</strong> protects the App with a PIN and/or your device biometrics.</li>

<li><strong>Smart Scan, Business Card Scanner and QR Scanner:</strong> use the camera to read phone numbers, text, business cards and QR codes. You can then call the number, open a WhatsApp chat or save the card details.</li>

<li><strong>Direct Chat:</strong> opens a WhatsApp chat with any phone number without saving it as a contact.</li>

</ul>


<h2>3. Information Processed on Your Device Only</h2>

<ul>

<li><strong>Notification data:</strong> sender name, message text and time from WhatsApp notifications, stored in the App's private database on your phone. It is never sent to us or to any third party.</li>

<li><strong>Media files:</strong> the App shows thumbnails of media in folders you select through Android's system folder picker and lets you delete the files you choose. It does not upload them.</li>

<li><strong>Camera images and scan results:</strong> the camera preview is processed on your device. Text recognition, barcode and QR reading run on-device (Google ML Kit and ZXing). Photos taken by Smart Scan or the Business Card Scanner are saved in the App's private folder on your phone, which other apps cannot access, and are not uploaded. Business card details that you choose to save are stored locally.</li>

<li><strong>Phone numbers you scan or enter:</strong> used only to start a call, open a WhatsApp chat or save a card, when you tap the button. They are not uploaded.</li>

<li><strong>Chat Locker:</strong> your PIN is stored only as a salted hash (PBKDF2) on your device. Biometric checks are done by Android; the App never receives your fingerprint or face data. If you enable it, the App can block screenshots of private screens.</li>

<li><strong>Preferences:</strong> language, theme and onboarding status.</li>

</ul>

<p>You can delete this data inside the App, by clearing the App's storage in Android Settings, or by uninstalling the App.</p>


<h2>4. Third-Party Services</h2>

<table>

<tr><th>Provider</th><th>Purpose</th><th>Data collected</th></tr>

<tr><td>Google AdMob and Google User Messaging Platform</td><td>Banner, interstitial, native and app-open ads; consent collection where required (e.g. EEA, UK)</td><td>Advertising ID, IP address, approximate location, device and app information, ad interactions</td></tr>

<tr><td>Firebase Analytics</td><td>Understanding which features are used</td><td>App instance ID, device model, OS version, usage events, approximate location from IP</td></tr>

<tr><td>Firebase Crashlytics</td><td>Detecting and fixing crashes</td><td>Crash logs, device model, OS version, app version, installation ID</td></tr>

<tr><td>Firebase Remote Config</td><td>Delivering app configuration values</td><td>App instance ID, device and app information</td></tr>

</table>

<p>These services are provided by Google and are governed by <a href="https://policies.google.com/privacy">Google's Privacy Policy</a> and <a href="https://policies.google.com/technologies/partner-sites">how Google uses data from partner apps</a>. We do not send your messages, media, scanned images, phone numbers or PIN to these services.</p>


<h2>5. Permissions Used and Why</h2>

<table>

<tr><th>Permission</th><th>Why the App needs it</th></tr>

<tr><td><strong>Notification Access</strong> (Notification Listener service)</td><td>Core feature. The App reads <em>only WhatsApp and WhatsApp Business</em> notifications to keep a local copy of messages for recovery. It is off until you enable it in Android Settings and you can switch it off at any time.</td></tr>

<tr><td><strong>Camera</strong> (CAMERA)</td><td>Used only while a scanner screen is open: Smart Scan, Business Card Scanner and QR Scanner. The App uses the camera to preview and take <strong>still photos</strong> and to read codes and text. <strong>The App does not record video and does not use the microphone.</strong></td></tr>

<tr><td><strong>Make phone calls</strong> (CALL_PHONE)</td><td>Used only to place a call directly to a phone number found by the scanner when you tap the Call button. <strong>The App does not read your call log, contacts or SMS, does not record calls, and does not monitor your calls.</strong></td></tr>

<tr><td>Post notifications</td><td>To show alerts such as recovered-message notifications.</td></tr>

<tr><td>Storage (READ/WRITE_EXTERNAL_STORAGE on older Android versions) and folder access</td><td>To view and clean media files. On newer Android versions the App uses the system folder / photo picker, so it only reaches folders you select.</td></tr>

<tr><td>Internet, network and Wi-Fi state</td><td>To load ads and to run Firebase services.</td></tr>

<tr><td>Advertising ID (AD_ID)</td><td>Used by AdMob for ad delivery and measurement. You can reset or delete it in Android Settings &rarr; Privacy &rarr; Ads.</td></tr>

<tr><td>Package visibility (WhatsApp, WhatsApp Business)</td><td>To check whether these apps are installed and to open them.</td></tr>

</table>

<p>Camera and phone-call permissions are optional. If you deny them, the related scanner or call buttons will not work, but the rest of the App keeps working.</p>


<h2>6. How We Use Information</h2>

<ul>

<li>To provide the features described in Section 2.</li>

<li>To show ads that help keep the App available.</li>

<li>To measure usage, fix crashes and improve performance and security.</li>

<li>To answer support requests you send us.</li>

</ul>

<p>We do not sell your personal information.</p>


<h2>7. Sharing of Information</h2>

<p>We do not share your messages, media, scanned images, phone numbers or PIN with anyone. Data described in Section 4 is processed by Google as our service provider and advertising partner. We may disclose information if the law requires it or to protect the rights and safety of users and the App.</p>


<h2>8. Advertising Choices</h2>

<ul>

<li>Where required, the App shows a Google consent form. You can review your choice in the App's Settings.</li>

<li>You can reset your advertising ID or turn off ads personalisation in Android Settings &rarr; Google &rarr; Ads.</li>

</ul>


<h2>9. Data Retention and Deletion</h2>

<ul>

<li><strong>Data on your device</strong> (recovered messages, saved scans, scanned photos, PIN hash, settings) stays until you delete it in the App, clear the App's storage, or uninstall the App.</li>

<li><strong>Analytics and crash data</strong> held by Google Firebase is kept according to Google's retention settings. To ask about deletion of data linked to your device, email us at the address in Section 14.</li>

</ul>


<h2>10. Security</h2>

<p>Data is kept in the App's private storage on your device, protected by Android's app sandbox, and the optional Chat Locker can require a PIN or biometrics to open the App. No system is completely secure, so please keep your phone locked and updated.</p>


<h2>11. Your Rights</h2>

<p>Depending on your country (for example under India's Digital Personal Data Protection Act, the GDPR or the CCPA) you may have the right to access, correct or delete your data and to withdraw consent. Most data is only on your device so you can manage it directly. For anything else, contact us.</p>


<h2>12. Children's Privacy</h2>

<p>ChatFix is not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will act on it.</p>


<h2>13. Legal Disclaimer</h2>

<p>ChatFix works only through public Android features (notifications and system folder access). It does not hack, modify or decrypt WhatsApp's encrypted messages. Please use the App lawfully and respect the privacy of other people.</p>


<h2>14. Changes to This Policy</h2>

<p>We may update this policy. The "Last updated" date shows the latest version. Continued use of the App after a change means you accept the updated policy.</p>


<h2>15. Contact Us</h2>

<p><strong>Sky Net Computer / SkyHiTech</strong><br>

Email: <a href="mailto:[email protected]">[email protected]</a><br>

Website: <a href="https://skyhitech.in">skyhitech.in</a></p>

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Android Developer Notice: This privacy policy is also available in raw JSON for native in-app rendering via endpoint:
https://snc.skynetprint.uk//api/privacy.php?app=chatfix